Long sleeve cold shoulder Pentagram velvet mini dress
- Regular price
- £25.99 GBP
- Regular price
- Sale price
- £25.99 GBP
- Unit price
All individual items measurements can be found in the products pictures.
How to measure yourself correctly.
Please get in touch if you have any questions or need any assistance, we're happy to help.
Shipping times vary from country to country, here are some estimated times that we work towards.
FREE Worldwide shipping & returns.
- 🇺🇸 10-20 DAYS
- 🇬🇧 5-12 DAYS
- 🇫🇷 5-12 DAYS
- 🇩🇪 5-12 DAYS
- 🇮🇹 5-12 DAYS
- 🇪🇸 5-12 DAYS
- 🇧🇪 7-15 DAYS
- 🇦🇹 8-15 DAYS
- 🇳🇿 8-15 DAYS
- 🇳🇱 7-15 DAYS
- 🇩🇰 7-15 DAYS
- 🇫🇮 7-15 DAYS
- 🇨🇿 7-15 DAYS
- 🇧🇬 7-15 DAYS
- 🇦🇹 7-15 DAYS
- 🇬🇷 7-15 DAYS
- 🇭🇺 7-15 DAYS
- 🇮🇪 7-15 DAYS
- 🇵🇱 7-15 DAYS
- 🇵🇹 7-15 DAYS
- 🇷🇴 7-15 DAYS
- 🇨🇦 10-20 DAYS
Black Sorrow ships worldwide Monday-Friday.
We aim to dispatch all orders on the next business day. All orders are sent via a tracked/registered delivery service, and may require a signature upon arrival.
You will receive a dispatch confirmation via email shortly after your order has been dispatched. This will include tracking and delivery information for your shipment.
For further information about delivery times, please Contact Us and we'll be happy to help.
Taxes and Customs
Orders may be liable for import duty or other local taxes. These are the responsibility of the recipient, and vary between countries and regions, so please contact your local authorities prior to placing an order if you are uncertain. Black Sorrow is based in the UK and ship worldwide from our manufacturing partners in China. During busier periods, the customs clearance process can also cause delays so please keep this in mind if ordering time-sensitive items.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us with anything at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Materials: cotton, polyester, broadcloth
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